First, I have not yet started an Internate Web Page for my solo practice. I know, shame on me! It is something that I will need to remedy.
Thoughts on using an e-mail address for my practice through Hotmail?
I've had a personal Hotmail address (paying for the additional storagespace) since 1997, and have always been pleased with it, never had any messages lost by the server, etc... No security breaches that I know of and have been generally pleased with it.
For my practice, I have always used the e-mail provided by my ISP. My first ISP was a wireless (point-to-point) provider, that once in the 6 years that they were my provider, lost all of my messages at the server. I did lose some of the electronic copies of the e-mails at that time because I had used Outlook for only a year at that time, so I lost around 3 years of Electronic Copies. For me, though I live in suburburia, I was in some sort of Twilight- Zone-type of Broadband ISP void, where the point-to-point ISP was the only provider that provided broadband (here 760K/320K) service in my subdivision. I keep good and complete client records, and had everything printed out, so it was more of an inconvenience than a problem. It was convenient to keep this ISP, as my e-mail was through them...
A couple years ago, some trees grew between my home and the local point-to-point antenna and I lost the ISP service. Fortunately, the local tele had (in the prior 6 mos or so) started DSL, so I switched. However, when I switched, I again used the (new) ISP provider e-mail. Though the first part of my e-mail remained the same, I still needed to have my clients switch e-mail, as the portion after the '@' changed. I've since noticed significant decrease in Internet speed (one-half of what I used to get) and additional ISPs (i.e., through cable) have arrived. By switching ISPs, I can get faster internet for significantly less cost... So I'm considering switching again, but dreading inconveniencing the clients again with an e-mail change.
Of course, creating a web-page with an e-mail is one way to keep the same e-mail if I change ISPs, however, I may no have a web page for another year... So considering using Hotmail e-mail instead. I can then theoretically switch ISPs without affecting my e-mail address (or needing to have clients change e-mail addresses for me).
Do you think clients will perceive a Hotmail e-mail adressfor my practice negatively?
Thanks for your thoughts...